CUSTOMER SERVICE EXECUTIVE Jobs 2023 in Dubai, UAE – Apply Online for TotalEnergies Careers Vacancy

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CUSTOMER SERVICE EXECUTIVE Jobs Vacancy in Dubai: Employment News Dubai from TotalEnergies organization. Apply Online here for CUSTOMER SERVICE EXECUTIVE Job Openings in TotalEnergies , Dubai, United Arab Emirates. Search all kinds of Govt and private company jobs for CUSTOMER SERVICE EXECUTIVE vacancies in Dubai country. We bring to you the latest Employment News for Dubai 2023 concerning the new job vacancies near you for CUSTOMER SERVICE EXECUTIVE job position. Interested freshers and experienced candidates apply online for CUSTOMER SERVICE EXECUTIVE openings in Dubai, UAE.

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UAE Jobs in TotalEnergies 2023 – Apply Online for Employment Opportunity for CUSTOMER SERVICE EXECUTIVE Vacancies in Dubai

Highlight of the Current Recruitment

TotalEnergies Recruitment 2023 – You would be glad to find out that TotalEnergies has published a new job vacancy on their official website for CUSTOMER SERVICE EXECUTIVE profile. We have mentioned the important details regarding this new job hiring from TotalEnergies company for CUSTOMER SERVICE EXECUTIVE jobs on uae-jobs.20govt.com.

Read through the CUSTOMER SERVICE EXECUTIVE Job description for job opportunity in TotalEnergies company in Dubai. Find brief job details, like Employment ID, Work Location, Educational qualifications needed, Monthly/Annual salary, age limitation, Incentives, perks and other benefits if you get the job in this company. Check all the information carefully and apply online before the last date of the recruitment.

CUSTOMER SERVICE EXECUTIVE jobs UAE Career 2023 Job Notification TotalEnergies Information :-

Recruiting Agency / Department TotalEnergies
Vacant Position CUSTOMER SERVICE EXECUTIVE
Salary AED 8,000 per month
Job Location Dubai
Job Type Jobs In UAE

 

CUSTOMER SERVICE EXECUTIVE Jobs In Dubai Full Job Description :-

Full Job Description

Sales
DUBAI-U BORA TWRS(ARE)
United Arab Emirates

Job Description

JOB ACTIVITIES

  • Communicate/ Respond to customer inquiries/messages received by telephone or email daily.
  • Handle order data entry in SAP, invoicing and prepare customs documents within or outside Letters of Credit.
  • To ensure regular updates with the Sales Team for the list of credit blocked orders and pending price upload.
  • To support the Sales Team by providing supporting docs such as Invoice printing, signed delivery notes and LPO copy, etc…
  • Liaise with Logistics for delivery planning. (confirmed and insertion orders)
  • To ensure timely update of VAT records & documentation related to Direct Market, Local Marine & Dubai Export customers.
  • Plan, organize & coordinate export shipments for the assigned territories for timely loading & shipments.
  • Coordinate with internal departments e.g., Logistics, Accounts, Technical and Marketing departments for customer’s requirements
  • Liaise with banks, shipping agents, inspectors, and customer nominated transporters.
  • Non Blendable orders – to proactively update the customers the ETA and Tentative Delivery date.
  • Willing to take additional tasks during the absence of a team member.
  • Housekeeping of the old orders in SAP and updating the Sales Order dates (confirmation/ delivery dates)
  • Ensure the SOPs for customers within the customer service department are standardized and updated

JOB ACCOUNTABILITIES

  • Handle face-to-face enquiries from customers.
  • Ensure that the company satisfies its customers’ needs.
  • Building a good relationship with customers thru effective communication.
  • Ensure adherence to compliance processes and guidelines specific to the position’s roles and responsibilities.
  • Ensure shipments and requirements of customers are met & complied with to achieve sales volume targets.
  • Strict adherence and compliance towards Group HSE Charter & MAESTRO requirement and affiliate’s HSEQ Policy, Procedures & specific rules & regulations applicable to the area of activity at all times.
  • Demonstrates exemplary conduct, rigor, vigilance, and professionalism regarding HSE in all their activities
  • Take active role (where required) in wider cross-organizational activities/projects

Context and environment

  • High content of matrix processes, between supply chain & the customers.
  • Harmonious relationship with Colleagues from various department ie: Logistics Department, Accounting Dept, Credit Control, Demand and planning & Logistics with regard to related job to be done Conducive working environment.
  • Constraints : Numerous custom regulations (in continuous evolution), Political instability in the region
  • Favourable Factors : Free zone benefits and port facilities, Quality of the infrastructure and communication tools

Candidate profile

Qualifications / experience required

Knowledge:

  • Sound knowledge of the market and the customers & Stay informed on the latest industry techniques and methods.
  • Good knowledge of VAT and customs reequipments
  • A thorough knowledge of the product range
  • Familiar with Export Documentation (BL & PL) and Customs rules. Also LPO, Proforma Invoice, Delivery Note and Invoice.
  • Knowledge in INCOTERMS 2020 is an advantage.
  • Knowledge of the Marine Lubricants and Documentation is an advantage.
  • SAP Knowledge

Skills:

  • Excellent interpersonal skills
  • Excellent in Analyzing information, Problem solving and Resolving conflict
  • Very good commercial knowledge in handling Letters of Credits and export documentations
  • Proficiency in IT software (ERP, Excel, Word, Power point and PDF writer)
  • Good product and market knowledge
  • Arabic/ Hindi language proficiency is an advantage.
  • Ability to recognize sales business and tackle concern with good negotiation elements
  • Team Player attitude and adaptive

Experience:

  • Minimum 2 – 5 years (GCC experience) in related field in which 2 years are in the same position

Education:

  • A bachelor’s degree in business administration or sales

Additional Information

  • The position is NP Level 8
  • The position is externally open within the UAE only
  • Timeline to on-board the selected applicant: July 2023

Offer ID

58038BR

Metier

Sales general responsibilities, Admin Sales Support/ Trading

Region, department, area

Dubai

Workplace location (Precisions/Keywords)

UBORA TOWERS DUBAI

Employment type

Regular position

Experience level required

Minimum 3 years

Employer company

TotalEnergies Marketing UEA L.L.C

Branch

Marketing & Services

About us / company profile

 

Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental
standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by
100,000 employees: to make energy better each and every day.

Apply Now

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