Director of Process & Transformation UAE Vacancies 2023 Apply For DP World Jobs In Dubai

Job Purpose:

Responsible for overseeing the Business Enterprise systems implementation in the most effective & efficient manner (cost & fit-for-purpose) by following a well-defined Corporate Governance Structure.

Provide subject matter advice and guidance globally within area of remit, review processes, drive standardisation and help create a culture of best practice adoption.

Key Accountabilities:

• Ensure all important technology / systems implementation and enhancements of Finance, HR and Procurement functions across the globe are well coordinated and project managed effectively.
• To be intimately involved with the CTO, Digital Technology CFO, Group Financial Controller and Regional Business/Finance Heads and other key stakeholders to ensure digital transformation program and the underlying initiatives are being executed well.
• Play a key-role in Data Analytics, by providing analytical information for various businesses, including engagement with the business/Group IT in developing and testing a global pricing model, providing insights from the data for commercial decision making.
• Provide guidance to various Business Units in identifying and capturing Technology synergies.
• Design Key Performance Indicators (KPIs) and track the performance of various squads in realising strategic objectives

Review Processes & Drive Standardization

• Establish a framework for documenting processes across the organisation in consultation with Region Review and map present processes across region and business units within defined framework
• Implementation of the defined processes, systems across all Business Units & finalize road map of tech developments across regions
• Define and document the processes for new businesses, when required
• Create tools using technology to ensure accessibility to the process maps, procedures and work instructions
• Establish dashboards/scorecards for relevant functions to ensure standardization of reporting
• Conduct awareness sessions and trainings on Quality and Process Excellence as required across regions

Implementation of Systems & Technology

• Get involved with Regions and Business Units for implementation of new systems / ERPs affecting Finance, HR and Procurement
• Drive standardization globally and take conscious calls on exceptions required
• Get involved with Technology team in identifying the right solution for business in terms of systems
• Select right implementation Partner after reviewing and evaluating the scope of project and finalize the terms and deliverables with timelines
• Coordinate with multiple stakeholders viz Operations, Technology, Support function teams and establish the project plan and ensure adequate resourcing for timely execution
• Create active engagement with Users across the organisation to establish a culture of identifying root causes for performance gaps, identifying suitable solutions and deploying the same
• Monitor data quality and support process owners to improve the same

Continuous Improvement

• Deploy the program which encourages the spirit of Continuous Improvement across all Business Units – drive awareness and business value of same
• Support Business units to Embed Continuous Improvement as part of their Day to Day business cycle and increased automation and digitization
• Help to create a culture of Best Practice Adoption

Project Management & Project Portfolio Management

• Support integration of new business to the processes of relevant Business Unit
• Integration of the business processes to the entire portfolio across Business Units
• Manage interface between business and IT development teams and support in developing the right solutions when improving processes
• Ensure adequate resourcing at Business Units to deliver project outcome within agreed timelines
• Develop and execute detailed test scenarios to test processes ensuring high quality output/solutions
• Actively monitor project plan and ensure necessary escalations are done to HO / IT and Regional team in case activities on critical path are delayed.
• Facilitate onboarding temporary resources in case project timelines are getting delayed
• Help deploy solutions and support end users post go-live
• Run training and refresher sessions for end users to improve data quality
• Look for opportunities for using technology to fix recurring business challenges
• Work closely with the Regional teams to identify appropriate configuration of technology being deployed to improve Efficiency of Business Processes
• Develop and maintain working knowledge of logistics industry trends and business best practices
• Follow a E liminate, S implify, S tandardise, A utomate approach

Qualifications, Experience and Skills: