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Senior Specialist Jobs Vacancy in Dubai: Employment News Dubai from Accelya organization. Apply Online here for Senior Specialist Job Openings in Accelya , Dubai, United Arab Emirates. Search all kinds of Govt and private company jobs for Senior Specialist vacancies in Dubai country. We bring to you the latest Employment News for Dubai 2023 concerning the new job vacancies near you for Senior Specialist job position. Interested freshers and experienced candidates apply online for Senior Specialist openings in Dubai, UAE.
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UAE Jobs in Accelya 2023 – Apply Online for Employment Opportunity for Senior Specialist Vacancies in Dubai
Accelya Recruitment 2023 – You would be glad to find out that Accelya has published a new job vacancy on their official website for Senior Specialist profile. We have mentioned the important details regarding this new job hiring from Accelya company for Senior Specialist jobs on uae-jobs.20govt.com.
Read through the Senior Specialist Job description for job opportunity in Accelya company in Dubai. Find brief job details, like Employment ID, Work Location, Educational qualifications needed, Monthly/Annual salary, age limitation, Incentives, perks and other benefits if you get the job in this company. Check all the information carefully and apply online before the last date of the recruitment.
Senior Specialist jobs UAE Career 2023 Job Notification Accelya Information :-
| Recruiting Agency / Department | Accelya |
| Vacant Position | Senior Specialist |
| Salary | AED 7657.00 per month |
| Job Location | Dubai |
| Job Type | Jobs In UAE |
Senior Specialist Jobs In Dubai Full Job Description :-
As a Senior Specialist – Costumer Success, you will cultivate and maintain strong relationships within assigned accounts, ensuring high levels of customer satisfaction, facilitating the delivery of customers desired business outcomes, leading to strong renewals, retention and growth opportunities. You will work closely with our customers alongside sales, service delivery, PMO, product management and Finance teams to ensure our services are delivered successfully.
What will you do?
Develop customer success plans (mutually agreed with customer) and monitor/report performance
Monitor and report customer health and develop plans for improvements where risks/issues are identified
Build relationships with assigned customers, help them with issues and continually delight them with a positive, customer centric attitude.
Work closely with customers to ensure that they are finding value in our products and services.
Collaborate with internal teams to facilitate early increased adoption and maximum product usage
Be a customer advocate, capturing customer feedback, reporting requests to respective teams and identifying opportunities for improvements
Collaborate with internal stakeholders for the delivery of high
quality service and system/application performance; ensuring future demand from growth and projects is understood and factored into capacity plans
During onboarding, ensure that customers are properly trained and educated on product usage; so their adoption time is minimized
Be the voice of the customers in the company, providing the suitable balance between the customer’s requests and the company’s vision.
Identify need for improvement in process and work collaboratively across teams to effect this
Develop and share best practices with team members to continually improve quality, effectiveness and efficiency of our processes
Be commercially minded and work in close proximity to the Account/Sales Management Team to position for business retention and growth, contract renewal and service extension
What do you need to know?
Establish effective collaborative relations with other departments within the business unit or external organizations.
Excellent communication skills with the ability to make compelling presentations to an audience of diverse and senior business stakeholders
Understanding of complex and lengthy sales cycles and how to create achievable milestones and deliver meticulous follow-up
Must be strategic, flexible, tenacious and results-oriented
Bachelor’s degree
Job Type: Full-time
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Required)