Customer Success Manager Jobs Vacancy in Dubai: Employment News Dubai from Bayzat organization. Apply Online here for Customer Success Manager Job Openings in Bayzat , Dubai, United Arab Emirates. Search all kinds of Govt and private company jobs for Customer Success Manager vacancies in Dubai country. We bring to you the latest Employment News for Dubai 2023 concerning the new job vacancies near you for Customer Success Manager job position. Interested freshers and experienced candidates apply online for Customer Success Manager openings in Dubai, UAE.
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UAE Jobs in Bayzat 2023 – Apply Online for Employment Opportunity for Customer Success Manager Vacancies in Dubai
Highlight of the Current Recruitment
Bayzat Recruitment 2023 – You would be glad to find out that Bayzat has published a new job vacancy on their official website for Customer Success Manager profile. We have mentioned the important details regarding this new job hiring from Bayzat company for Customer Success Manager jobs on uae-jobs.20govt.com.
Read through the Customer Success Manager Job description for job opportunity in Bayzat company in Dubai. Find brief job details, like Employment ID, Work Location, Educational qualifications needed, Monthly/Annual salary, age limitation, Incentives, perks and other benefits if you get the job in this company. Check all the information carefully and apply online before the last date of the recruitment.
Customer Success Manager jobs UAE Career 2023 Job Notification Bayzat Information :-
| Recruiting Agency / Department |
Bayzat |
| Vacant Position |
Customer Success Manager |
| Salary |
AED 6,805 per month |
| Job Location |
Dubai |
| Job Type |
Jobs In UAE |
Customer Success Manager Jobs In Dubai Full Job Description :-
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Bayzat is the work life platform that benefits every company. We are redefining the way work works for the better, making automated HR, payroll, employee benefits and insurance a possibility for all businesses.
We are one of the fastest growing startups in the MENA region with 200+ team members from 30+ different countries.
The main goal of Customer Success is helping Bayzat’s customers meet, and surpass, their objectives at work. Customers expect Bayzat to help them become better at their job and perform at a higher level for their company, and the Customer Success team helps them achieve that.
The main responsibilities of a Customer Success Manager are to ensure training, onboarding, and effective platform usage takes place in parallel to collecting actionable customer feedback that helps to continue to evolve the Bayzat platform.
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- Go above and beyond to ensure Bayzat’s customers are actively working towards their goals and that they will be happy with the service provided. This includes customer training, on-going support, consultative calls, strategic planning, customer outreach and customer marketing.
- Identify, implement and optimize KPIs to understand customer usage, behaviors and red flags indicating potential customer churn.
- Review the customer accounts and customers’ ‘health score’ to increase user retention and decrease churn rates, along with increasing activation rates and customer satisfaction.
- Have daily and ongoing communication with customers while tracking the entire customer life cycle and coming up with solutions for issues.
- Anticipate, foresee and create policies and processes around the customer journey to success that optimize the customer experience.
- Pinpoint the customers’ needs and create processes that reflect their goals.
- Provide actionable insights to the product development team based on customer feedback (i.e. new features and feature enhancements).
- Provide technical support to customers and training on products.
- Help customers plan and understand the best ways to utilize our software or products based on the customer’s business needs or business plans.
- Create and improve customer training materials.
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- 2-3 years of relevant Customer Success experience
- The ideal candidate would be a native Arabic speaker and based in KSA
- Be customer service oriented
- Be a team player who is able to build and maintain close relationships with a wide range of internal and external stakeholders
- Be passionate about technology
- Have the ability to analyze and extract research data
- Have excellent interpersonal, verbal and written communication skills
- Strong strategic, critical thinking skills and problem-solving ability
- Obsessively organized and detail oriented
- Experience working in a high-growth environment
Apply Now
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